World wide assistance

Our world wide assistance service will ensure that you have complete peace of mind at every step of your journey.

At every stage of your journey
Peace of mind with multilingual help and information via text and phone.
Baggage tracking incase you are separated from your belongings.
Safe and secure document storage making it easier to replace lost or stolen passports, driving licence, medical records etc

At your departure airports
- Kerbside meet and assist directly outside the terminal.
- Pre-booked porters to collect bags and transfer to check-in.
- Pre-check in service (subject to airline) with preferred seats arranged.
- Expedited though all check-in and security processes.
- Escort to lounge and to the aircraft gate when ready to board.

At your departure airports
- Being met from the aircraft gate.
- Whisked through the terminal on an electric buggy (subject to airport).
- Assistance provided for any visas or landing card requirements.
- Expedited through immigration and customs process.
- Baggage porters arranged to collect luggage.
- Chauffeurs waiting to transfer you away from the airport.